Report a Missed Bin Collection

Sign in with myAberdeenshire to save time and have your contact details filled in for you.

In order for a bin collection to be rescheduled you must be able to confirm that each of the following statements are true:

  • The bin was at the kerbside / your collection point prior to 7.00am on your collection day
  • The bin lid was shut and the bin was not over-flowing
  • The bin was not too heavy, sometimes bins are too heavy for the loader to safely wheel to the lorry and empty